User Guide

Lucy connects Ethiopian freelancers with hire clients. Post jobs, find talent, apply with AI-matched recommendations, sign contracts, and pay in Ethiopian Birr (ETB). This guide is in English. You can switch the app to Amharic or Oromiffa in Settings.

• Go to https://jobs.lucyhub.org and click Get Started
• Register with email and password; verify your email
• Choose Freelancer or Hire Client role during onboarding
• Complete your profile: photo, bio, categories, and skills
• Optional: verify identity with National ID (Fayda) for a trusted badge
• Add a second role anytime to switch between freelancer and client

Find jobs via Best Match (AI-ranked), Recent, or All Open Jobs. Tap "Why this matches you?" for an AI-drafted cover letter. Save jobs to review later.

• Each application uses connects (welcome bonus + purchasable packs)
• Client invites are free to accept - no connect cost
• Track status at Freelancer > Applications
• Accept offers when status is Offer Sent
• Chat opens fully after the client pays the contract commission
• Collect reviews on your public profile

• Post a Job: 4 steps - category, work type, ETB budget, connects required
• Free plan: 3 posts per 30 days; upgrade for unlimited posting
• Pipeline board: Applied, Shortlist, Interview, Offer, Hired
• Search talent at Find Freelancers and send job invites
• Pay the contract via Telebirr or bank transfer
• View billing history at Client > Billing

• Open the Lucy bot in Telegram and tap Get Started
• Link your account: enter email, then the 6-digit OTP code
• Use the menu to browse jobs, post jobs, check wallet, and view profile
• Switch between Freelancer and Hire Client modes from the menu
• Web app: https://jobs.lucyhub.org for full profile editing

• Feed: posts, likes, comments at /feed/posts
• Stories: share photos or videos; tap avatars with a ring to view
• Follow freelancers and clients; manage requests at /connections
• Notifications for jobs, messages, follows, and hires
• Share your public profile link or QR card (freelancers)

• Website: https://jobs.lucyhub.org
• Settings: account, privacy, notifications, appearance, language
• Messages: /messages for hired contract conversations
• Disputes: raise from contract page if delivery issues occur
• Partnerships and business inquiries: partnerships@lucyhub.org